Privacy Policy

To start with an important fact: We shall never sell your email address to 3rd parties – period. We will only share your details with 3rd parties that you expressly consent to being shared with. We take your right to privacy seriously and want you to feel comfortable using our platform (website, apps and other digital services). This Privacy Policy deals with personally identifiable information (referred to as “Data” below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take time to read our Terms and Conditions.

1. Processing of Data

Your data is processed by Mongoliantours.com data server, Central Tower #912, 8^th Khoroo, Sukhbaatar District, Ulaanbaatar, Mongolia.

The data protection officer at Mongoliantours.com LLC is Mr Darkhijav Myagmarnaran and you can contact him via email using daagii@itrip.mn

Mongoliantours.com LLC processes your personal data that we receive from you as part of our business relationship. The information and data concerning you are necessary for the management of your order / your booking and additional services.

Personal data includes your personal details (e.g. name, address, contact details, nationality). In addition, this may include order / booking data (e.g. payment orders), data from the fulfilment of our contractual obligation (e.g. insurance details), register data, image and sound data (e.g. telephone recordings), information from your electronic communication with us (e.g. cookies and social chat) as well as data for compliance with legal requirements.

Please take note that your user name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site. Information about how advertising may be served on this site (if at all) is set forth below. Mongoliantours.com uses a 3rd party payment gateway called ……. (STRIPE) to ensure your personal and sensitive credit card information is securely stored. Your credit card details are NOT stored on Mongoliantours.com, instead your information is securely stored and encrypted with ……. (STRIPE).Mongoliantours.com and its employees are unable to view your cardholder information……. (STRIPE). truncate your credit card details. You may add, update or delete your credit card information whenever you want, Traveller should visit your Settings page and Operators should visit on your Billing page.

2. Recipients of Data

We will transfer your data to the tour operator who will carry out the tour you booked.

Your data may therefore be transferred to a party located inside of the Mongolia.

By choosing an tour operator in Mongolia / a tour that takes place in a same country you are aware of the fact that the transfer of personal data to Mongolia is necessary for the performance of the contract between you and Mongoliantours.com LLC.

We share personal data with advertising partners who arrange a tour, including your email address, as part of the marketing of our services through third parties (to ensure that relevant advertisements are shown to the right audience). We strive to only share email addresses in hashed form to enable the matching of your email address with an existing customer database so that your email address cannot be used for other purposes.

3. Data Storage Periods

Mongoliantours.com LLC processes your personal data for the duration of the entire business relationship (from the initiation, performance until the termination of the contract) and furthermore according to the legal safe-keeping and documentation obligations, which result from the Mongolian Digital Security Act.

4. Cookies

Like many platforms, we set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our platform and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement.

5. Children

We do not allow persons who are ages eighteen or younger to become members of this site.

6. Editing or Deleting Your Account Information

We provide you with the ability to edit the information in your account by signing into your (need link)Account. You may request deletion of your user account by contacting us. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted. Please see our Terms and Conditions.

7. Changes to this Privacy Policy

We may make changes to this Policy from time to time without notification.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. No Guarantees

While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

9. Contact Information

If you have any questions about this Policy or our platform, please feel free to Contact Us.